Keep-It Self Storage - Lake of the Pines, CA
10196 Woodridge Dr
Auburn, CA 95602
Facility Reviews Summary
There Scam Artist!
Do NOT trust the Auburn/LOP Storage facility! I had my precious family items stored there in two units with 54 years of family memories in them! James Auctioned off my things after me paying on them for 14 yrs! He said he tried to contact me the last three months before Auctioning everything off! I have proof he never tried to contact me when he agreed NOT to contact my ABUSER husband! But he NEVER did and refuses to send me any proof, because he's so guilty! Lauren the owner refueses to speak to me! Jeff, the Guy who bought my things already admitted he took one load to the dump in a U-Haul! The rest is under a tarps in his yard. All wet! This storage better get my things back! If I must, I will go to court. This is just so WRONG!
SCAM! DO NOT TRUST JAMES OR THE OWNER LAUREN!
I paid for my 2 storage's for 13 years! I didn't know my husband hadn't payed it for 2 months. But after 13 years James just auctioned my family memories off. He said he tried to contact me thru text and calls but he NEVER did! I Asked James if I could just get my 3 baby books back and family photos. Then in 1 minute i get a text from a Jeff. He said he bought my things and would sell them back to me for $1,500. I said fine but just show me photos of my items. He sent pictures of junk! NOTHING was mine and this is who James said bought my things? Jeff insisted on the money that night and wanted to meet me in a creepy place. Said after I give him the money I would get my things. What? I'm not crazy! This is a SCAM and I lost everything because of James! He should be FIRED but seems that the owner Lauren could care less. James said Lauren would call me but never did. I should have placed my irreplaceable items at their other location in Grass Valley with Rick who is KIND n HONEST!
I have used this storage company for years. My items are secure and safe. My items are secure and safe. James the manager is very personable and helpful.
Great location and friendly staff
Excellent all around for our storage needs. They are close, flexible and accommodating. Their rates are on par or better than most.
James is a great guy very courteous and always asks if you need a hand.
Very convenient location.
He keeps it well maintained, He keeps it very clean and easily accessible for his customers. He also keeps a close watch on the entire property, to make sure everything is secure. I would definitely recommend for anyone to use this facility. Thank You!
Great place to store extra stuff. Very convenient location.
James O'Neil is a very conscientious person who cares about this storage facility. He keeps it well maintained, clean and easily accessible for his customers. He also keeps a close watch on the entire property, to make sure everything is secure. James is always there to help if need be and he is very pleasant to talk to. This company should be PROUD to have a responsible caring and professional as James is. Thank You!